How to Usher
Ushers are responsible for opening
and preparing the church premises for worship. Jesus taught us to show our
love, care, and concern to strangers as well as our neighbors (cf. Mt 25:38-40).
Ushers should have a caring attitude when fulfilling their duties. Ushers
provide the first exposure and impression of the church to visitors.
-Prepare the house of God for
-Prepare others to enter into the
house of God
-Tidy up the house of God at the
conclusion of worship services
-Spiritual Preparation: Pray for a
heart of love for people, a sincere attitude, a courteous demeanor, a heart of
reverence, and, most importantly, God’s guidance and direction.
-Physical Preparation: Make sure
to get enough rest the night before your ushering duties. Ushers need energy
and stamina to welcome the congregation properly and provide for any needs that
they may have.
-Preparation of one’s appearance:
Because ushers give the first impression to people about our church, dress and
groom yourself accordingly to serve God and represent the church.
-Arrive 30-45 minutes prior to the
-Unlock the gates and doors to the
-Wear the usher badge.
-If applicable, set up and test
audio/visual equipment (microphones, speakers, projector/slides).
-If your church has a nursery,
check to make sure the trash cans are empty and there are enough supplies
(tissues, paper towels, baby wipes, etc.).
Preparation on the Hour
-Ensure that the lobby, the
restrooms, and the chapel are clean, orderly, and presentable.
-Turn on the chapel lights, check
the temperature, and make sure the sound system is ready for worship services.
-Make sure there are enough
Bibles, hymn books, publications, and visitor welcome kits readily available.
As people begin to arrive for service
-Greet members and visitors with a
smile, addressing them by name (if possible) and shaking their hands. If
necessary, ushers should hand out or direct members to Bibles and hymn books,
hearing aids, and church bulletins, handouts, or publications.
-If new visitors arrive at church,
ushers should guide them to the reception desk to fill out a visitor welcome
card, provide them with a welcome kit, and give them a prayer card. If the
visitor came to church by himself/herself, arrange for a brother/sister to sit
-Ushers are also responsible for
ensuring members and visitors are seated politely, courteously, and in an orderly
manner. Members may not need as much direction regarding where to sit. Set up
portable chairs if the pews are filled.
-As people arrive and service
begins, keep a watchful eye on people who seem suspicious. Also, periodically
check outside the building for anyone loitering on or near the church premises.
-Update the Service Record Book
(sermon title, hymn numbers, speaker, interpreter, and attendance during the
final prayer session).
At the conclusion of the service
-Give visitor cards and other
pertinent information to the minister or appropriate church council member.
This should be done before announcements are made.
-Scan the aisles, pews, floor area
under the pews, pulpit area, and windowsills for loose items. Items left behind
should be placed in the lost and found. Bibles, hymn books, and other church
materials should be returned to the bookshelf. Note: If this is done at the end
of the Sabbath, a cleaning team may already be assigned to do this.
-Make sure the lobby, restrooms,
and nursery are presentable throughout the day and have been thoroughly cleaned
at the end of the Sabbath.
-Ensure that visitors are
accompanied during lunch and/or breaks, and have someone to speak with if they
-Provide literary materials to
people on request.
-Clean up portable chairs.
After completing your ushering duties
-Make note of anything particular
that occurred, such as new visitors, absentee members returning, etc.
-Contact the ushering team
coordinator or the following week’s ushers to inform them of any special needs
(e.g., restock visitor’s kits, periodicals, etc.).
In all circumstances, be prepared
to handle any emergency that may arise. Keep your eyes and ears open for sights
and sounds that indicate an emergency is at hand. In an emergency, there are
some things you can prepare for:
prepared to act
-Know emergency telephone numbers
(police, fire, ambulance)
-Know the location of telephones,
fire extinguishers, and first-aid kits
Ushers must remain calm in order to respond to emergencies quickly and